Solutions / Pilot Planning and Dispatch
marineMPilotCommand

PILOT PLANNING AND DISPATCH

The right pilot.
Every movement.

Bring pilot assignments, transport and live dispatch into one clear plan. Give your team the confidence to keep every vessel moving.

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01 / PLAN THE WHOLE JOURNEY

Ready for the job.
Before it begins.

Coordinate the pilot, the launch and the transfer. Turn changing vessel schedules into assignments your team can act on.

  • Pilot availability
  • Boat & vehicle logistics
  • Live dispatch

02 / STAY CONNECTED THROUGH ARRIVAL

From the bridge.
Back to the plan.

Keep planners informed as the movement progresses. Live updates from the Pilot App help your team prepare for what comes next.

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01 / CLARITY FROM SHORE TO SHIP

A demanding operation.
A clearer way to run it.

marineM PilotCommand brings pilot assignments, transport and movement updates together. It includes add-on modules for Pilotage Orders and Billing that work with Marine Services Planner, supporting the full workflow from order and approval through planning, dispatch and billing. Connect pilotage operations with vessel visits in marineM PMIS.

PLAN

See the work ahead.

Bring pilotage orders and approvals into the workflow, then coordinate pilot assignments and transfer requirements.

DISPATCH

Keep everyone informed.

Connect the planning desk with pilots on the move.

ADAPT

Make the next decision.

Use movement updates to keep the next assignment in view.

02 / CORE FUNCTIONALITIES

Every assignment.
Handled with confidence.

Intelligent pilot scheduling

Use AI-powered planning to allocate pilots and logistics around operational requirements. Keep assignments organised as the vessel schedule changes.

Assignments that fit

Plan around pilot availability, qualifications and rest requirements. Apply configurable rules to support consistent dispatch decisions.

Connected transfer planning

Coordinate pilot boats and car transfers alongside pilot assignments. Reduce unnecessary travel and make better use of transport availability.

Direct-to-pilot dispatch

Send assigned movements and essential job information to pilots’ handheld devices. Replace scattered instructions with one current assignment.

Real-time movement updates

Pilots report progress through the Pilot App. Updates return to planning so coordinators can refine upcoming movement slots.

Automated pilotage billing

Configure tariffs and billing rules for pilot charges. Prepare invoices from completed work and reduce repetitive financial administration.

03 / THE PILOT APP

One assignment.
Both sides in sync.

Keep the pilot’s view and the planner’s view connected throughout the movement.

  1. 01

    Receive the movement

    The assigned job and its essential details arrive on the pilot’s device.

  2. 02

    Report progress

    The pilot sends updates as the movement advances.

  3. 03

    Prepare the next assignment

    Planners use the latest status to refine the work ahead.

04 / FREQUENTLY ASKED QUESTIONS

Your pilot planning and dispatch questions, answered.

How does maritime pilot planning and dispatch work?

marineM PilotCommand includes add-on modules for Pilotage Orders and Billing that work with Marine Services Planner. The full workflow covers orders and approvals, pilot and transfer planning, dispatch, movement updates and billing. Coordinators progress orders through approval, plan assignments and transport, send jobs to pilots and use reported progress and completed work to support the next assignment and invoicing.

How do orders and approvals fit into pilot dispatch?

PilotCommand’s Pilotage Orders add-on module supports ordering and approval within the full planning and dispatch workflow. An order is reviewed for approval, and the approved work progresses into pilot and transfer planning and dispatch. The Billing add-on module supports invoicing from completed work. These modules work with Marine Services Planner.

Can pilot qualifications and rest requirements be included in planning?

Yes. PilotCommand supports planning around pilot availability, qualifications and rest requirements. Configurable rules support assignment decisions. Your organisation’s operating rules and local requirements should be reviewed when defining the setup.

How are pilot boats and vehicle transfers coordinated?

PilotCommand plans pilot boats and car transfers alongside pilot assignments. This brings transport availability into the same operational context as the work the pilot needs to perform, helping coordinators review the assignment and its transfer requirements together.

How do pilots receive assignments and report progress?

Assigned movements and essential job information are sent to pilots’ handheld devices. Pilots report progress through the Pilot App, and updates return to planning so coordinators can refine upcoming movement slots.

How does pilotage activity connect with the wider port call?

PilotCommand includes add-on modules for Pilotage Orders and Billing that work with Marine Services Planner. It also connects pilotage operations with vessel visits in marineM PMIS. The combined workflow covers orders, approvals, planning, dispatch and completed work, with configured tariffs and billing rules supporting pilotage invoicing.

marineM / PilotCommand

Your next movement.
Better coordinated.

See how PilotCommand fits the way your pilotage team works.

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