AI-powered scheduling
Adapt tug assignments as conditions change. Reduce idle time and unnecessary travel while keeping the next movement in view.
Solutions / Tug Planning and Dispatch
TugCommandEvery tug.
TugCommandEvery tug.
One coordinated plan.
marineM TugCommand is your tug planning and dispatch system, connecting towage orders, fleet scheduling and live jobs on the water. From first order to final invoice.
TUG PLANNING & DISPATCH / marineM TugCommandSCROLL TO EXPLORE
01 / THE CONNECTED OPERATIONFrom order to invoice.
From order to invoice.
Keep the operation moving.
marineM TugCommand connects tug assignments and shipboard updates with the wider towage workflow. It includes add-on modules for Towage Orders and Billing that work with Marine Services Planner, supporting orders, approvals, planning, dispatch and invoicing.
- 01
Order & approve
Capture the towage order and progress it through approval, giving dispatchers the approved work to plan and assign.
- 02
Plan
Match tugs to towage jobs with AI-powered scheduling and refine assignments as the operation changes.
- 03
Dispatch
Deliver current and upcoming jobs to onboard tablets through the marineM Tug Shipboard App.
- 04
Bill
Use recorded job timestamps and completed towage activity to support automated invoicing.
02 / CORE FUNCTIONALITIESGreater control.
Greater control.
Across every tow.
Live shipboard dispatch
Deliver current and upcoming jobs to onboard tablets through the marineM Tug Shipboard App.
Fuel and performance insights
Use intelligent scheduling and operational reports to identify fuel savings and improve fleet utilisation.
Automated towage billing
Use recorded job timestamps, configured tariffs and billing rules to support invoicing through the Billing add-on module, connecting completed towage work with finance.
03 / SHORE TO SHIPThe next job.
The next job.
Already on board.
Tug masters report status with one tap. Planners refine upcoming movement slots and connect towage activity with port calls in marineM PMIS.
- COMMAND CENTRE
Send the assignment
- marineM TUG SHIPBOARD APP
View the job on board
- LIVE STATUS FEEDBACK
Update. Refine. Move forward.
04 / FREQUENTLY ASKED QUESTIONS
Your tug dispatch questions, answered.
How does a towage order become a tug assignment?
marineM TugCommand includes add-on modules for Towage Orders and Billing that work with Marine Services Planner. The order progresses through approval before the team plans the tug assignment and delivers the job through the marineM Tug Shipboard App. Job updates and recorded work then support the billing workflow.
Are order approval and billing part of Tug Planning and Dispatch?
Yes. TugCommand includes add-on modules for Towage Orders and Billing that work with Marine Services Planner. Ordering and approval connect with planning, dispatch, job records and invoicing as part of the complete workflow. The approval responsibilities and billing rules should reflect your operation.
How do tug crews receive their jobs?
Current and upcoming jobs are delivered to onboard tablets through the marineM Tug Shipboard App. Tug masters can view assigned work and report status, keeping the planning desk informed as the operation progresses.
How are changes to the towage plan handled?
Planners can refine upcoming movement slots and adapt assignments as conditions change. Status reported from the tug helps the planning team keep track of work on the water while preparing the next movement.
How does completed towage work support billing?
TugCommand captures job timestamps and connects completed towage activity with invoicing. The published POSH case study describes electronically recorded towage jobs being passed to billing, with charges generated using user-defined rules. Tariffs and billing requirements should be reviewed for your operation.
How does tug dispatch connect with wider marine services and port-call planning?
Marine Services Planner coordinates pilots, tugs and supporting resources. TugCommand includes add-on modules for Towage Orders and Billing that work with Marine Services Planner, connecting orders and approvals with planning, dispatch, job records and billing. TugCommand also connects towage activity with vessel visits in marineM PMIS.