Simplify how your port community books visits, requests services and exchanges information. marineM delivers PCS modules that bring agents, service providers and port authorities together in one secure digital environment.
Build your Port Community System around the services your stakeholders need. marineM brings vessel registration, bookings, approvals, documents and shared information into clear, accessible community workflows.
01
Vessel Registration
Register once. Reuse throughout the port call.
Give agents a digital route to register vessels, submit particulars and attach certificates. Port verification and duplicate checks keep the shared vessel register consistent.
Vessel particulars and certificates
Duplicate checks and port approval
A consistent vessel record for community submissions
02
Voyage & Marine Service Requests
Book the visit. Request the services.
Create voyages against registered vessels and request pilotage, towage, mooring and launch assistance. Track requests and confirmations in one place throughout the visit.
Voyage registration with ETA and ETD
Arrival, departure and shift requests
Service confirmations and request status
03
Agent Portal
One place to prepare and progress a visit.
Submit arrival notices, berth preferences, declarations and port-clearance requests. Exchange documents and respond to information requests within the vessel visit.
Notice of Arrival and dangerous goods permits
Manifests, certificates and visit documents
Approval status and communication history
04
Vessel Schedules & Berth Information
Keep the community in step with the plan.
Give authorised stakeholders visibility of berth windows, vessel schedules and movement milestones. Let agents submit berth preferences and shift requests, and follow confirmed updates.
Planned and confirmed berth windows
AIS-informed schedules and movement timestamps
Berth preferences and shift requests
05
Permits, Passes & Port Services
Make port services easier to request and approve.
Bring gate passes, operational permits, service requests and licences into consistent digital workflows. Route each submission to the responsible port team.
Configurable forms and approval routes
Licence renewal and expiry tracking
Service requests and completion status
06
Company Registration & User Access
The right access for every organisation.
Let companies register and manage their users under port oversight. Keep information visible to the people authorised to use it, with traceability across key actions.
Company verification and delegated administration
Role-based access, MFA and single sign-on
Time-bound access and audit records
07
Community Data Exchange
Exchange information across the community.
Exchange information with stakeholder systems through APIs and messaging. Configure interfaces around agreed data formats, access permissions and community workflows.
API gateway and message broker
Validation, transformation and synchronisation
Transaction monitoring, retries and alerts
08
Notifications & Document Exchange
Keep decisions and documents in context.
Notify the right people when bookings, approvals or services change. Keep visit documents, versions and communications together so teams can follow the same record.
Email and in-system notifications
Role-based recipients and configurable templates
Controlled document access and version history
09
Public Information Display System
Publish the information your community needs.
Share selected operational information through public displays and restricted dashboards. Keep stakeholders informed with vessel schedules, berth information and visit status.
Vessel names, ETA and ETD
Berth assignments and operational status
Configurable public and internal visibility
02 / FROM REQUEST TO COMPLETION
A port call moves forward. The information moves with it.
01
Submit
An agent registers a voyage and requests the services needed for the visit.
02
Review
The port checks the submission, requests information where needed and approves the work.
03
Stay informed
Agents and service providers receive confirmations, schedule changes and relevant status updates.
04
Track completion
Stakeholders follow service completion and retain the visit’s documents and communication history.
Visibility for the community. Control for the port. Give stakeholders clear request statuses and timely updates, with approval rights and access to sensitive information controlled by the port.
03 / BUILT AROUND YOUR COMMUNITY
Different roles. A common point of connection.
Bring organisations into a controlled digital environment, with access shaped by their role and responsibilities. Configure agency and third-party interfaces around agreed processes and available systems.
Shipping lines & agents
Terminal operators
Port authorities
Government agencies
Pilotage & towage providers
Freight forwarders & customs brokers
Trucking companies
Traders & ship chandlers
04 / FREQUENTLY ASKED QUESTIONS
Your port community questions, answered.
Which Port Community System modules can marineM deliver?
marineM offers PCS modules for vessel registration; voyage and marine service requests; an agent portal; vessel schedules and berth information; permits, passes and port services; company registration and user access; community data exchange; notifications and document exchange; and public information displays. Select the modules around your community’s services and approval workflows.
How does an agent register a vessel and request marine services?
An agent submits vessel particulars and certificates for port verification, then creates a voyage against the registered vessel with its expected arrival and departure. The agent can request services such as pilotage, towage, mooring and launch assistance, and follow requests and confirmations throughout the visit.
How are approvals and documents handled?
Submissions can follow configurable approval routes to the responsible port team. Agents can provide visit documents and respond to information requests, while notifications keep relevant recipients informed of changes. Document versions, approval status and communication history help participants follow the same visit record.
Who can access information in the community portal?
Company registration and user management operate under port oversight. Role-based access controls which information users are authorised to see, while controlled document access and audit records support traceability. Define responsibilities and approval rights around each participating organisation’s role.
How is a Port Community System different from PMIS?
A Port Community System supports collaboration between organisations: submitting requests, exchanging documents and following shared information. marineM PMIS supports the port’s operational management of vessel visits, marine services and charges. The PCS modules described here focus on community workflows, rather than presenting internal dispatch or billing as PCS functions.
Can marineM PCS exchange information with other systems?
The Community Data Exchange module supports APIs and messaging for stakeholder information exchange. Interfaces need to be defined around agreed data formats, access permissions and workflows. The availability and requirements of each external system should be checked before confirming the integration scope.
marineM / PORT COMMUNITY SYSTEM
Bring your port community into the same conversation.
Explore the marineM PCS modules that fit your community’s services, stakeholders and approval workflows.