Julie Shotbolt
Senior Port Accountant Portsmouth Port
Using Marine Ordering System, Customers book nautical services for pilotage, towage or workboat on their on a web browser.
Agent App provides the convenience for customers to order for services on their mobile devices anywhere, anytime.
Job delivery timings are delivered real-time on the Agent App. Customers or operational personnel users may also login via the web browser to the job management portal for updates.
Full digitalisation of the job ordering procedure eliminates tedious manual and paper centric workflows. No more frustration dealing with copies and stacks of paper orders.
Manages key data records such as Pilot, Vessel, Location, Berth, Job Types.
Manage customer records, customer contacts and accounts information held in each record.
Tracks generated bills as well as provision features to override bills actions and statuses.
Registers and record orders details for towage, pilot services with each arriving or departing ship vessel.
Manage the status of pilotage and towage service records.
Automated constraint based planner that assigns tugboats, pilot to marine jobs as well as arrange transport logistics for pilots.
Manage users access to the system based on permissions assigned to user and roles.
Tracks and review every change made in the system by any user. In particular all bill details and changes are recorded in System Audit.
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