E ticketing capabilities for marinem port software
08 Dec 2021

Innovez One introduces e-ticketing capabilities for marineM

How does marineM continue to evolve to save ports even more time and money?

Many ports are still using manual, paper-based processes to arrange and track ticketing for port logistics. For example, currently, to book transport for pilots or passengers on a small boat from pier to pier within the port, the process involves finding the right agent for your specific needs, confirming whether they’re available at the appropriate time, and arranging a physical ticket (which can easily be lost or forged). These agents also rely on launch and workboat operators who still use excel spreadsheets and unreliable legacy solutions to manage the scheduling and allocation of the required workboats.

This process is inefficient for both the workboat pilots and the passengers – and can lead to greater delays if key personnel cannot reach their job on time. If the vessel and pilot allocation are not optimized, the resulting inefficiency increases fuel consumption and operating costs – reducing the revenue for the port. In turn, this higher fuel use increases the entire emissions of the port. These are critical issues at a time when ports must invest in making their infrastructure greener and more resilient. So, what is the solution?

Based on marineM’s innovative AI scheduling engine, Innovez One has developed a new shipboard app for port logistics, which introduces e-ticketing and e-voucher capabilities. Available on both iOS and Android, the app will issue e-tickets for passengers and allow port officers to scan and validate these as passengers board the vessel. Furthermore, passengers will be able to access boarding information from their smartphones, check-in more easily, and be informed instantly of any last-minute changes. Innovez One is one of the first movers on these e-ticketing and e-voucher capabilities, which make moving around the port easier and more efficient.

This addition to marineM may seem small, but when you look at the cumulative effect of these iterative developments, the additional savings can be huge. MarineM has been used in some of Asia’s busiest ports, such as Singapore and Tanjung Priok (in Indonesia), for over a decade in some cases, enabling thousands of dollars of savings per year. In Tanjung Priok, marineM has saved USD155k in annual fuel costs, by reducing mileage by 20%. It has saved USD90k in annual maintenance costs, and USD150k by reducing accidents. And, as it continues to evolve, the scope for savings only grows.   

This commitment to the continuous research, development and innovation of marineM sets Innovez One apart from other providers of port optimization software. Innovez One goes above and beyond to develop new capabilities for marineM. This is often based on market and user feedback. For example, the team has worked directly with many port stakeholders, including the Indonesia Port Corporation and Portsmouth International Port to implement new capabilities that best support their operations and needs.

So, if all ports adopted software like marineM, what would the result over the next 5 years be? With the large cumulative efficiency gains that port optimisation software can provide, ports would quickly be greener and would be able to achieve their emissions targets more easily – and enable greater operational efficiencies for their customers. With the reductions in cost and increased revenue that these technologies can bring, ports would be able to invest more in improving port infrastructure. And, ports would have a strong software foundation, from which to expand and evolve their digital capabilities even further.

To find out more about how marineM’s AI scheduling engine can help tackle port congestion, please visit: https://www.innovez-one.com/the-domino-effect-of-port-congestion-splash-247/