ENTERPRISE JEWELRY SOFTWARE REFUND POLICY
All software downloaded from our website is fully functional for a generous evaluation period. We want you to install it on your computer, set it up and actually use it. In this way you can make sure it meets your needs and works well for you with risk of financial obligation.
Therefore we stand behind all software products purchased from us with a no nonsense 30 day money back guarantee. Here's how it works:
- If our software fails to work properly for you and we cannot solve your technical challenges during the 30 days following your purchase, we will refund 100% of your purchase price if you decide to discontinue using it.
- No free demonstration of the software was available at the time of your purchase (products which offer free demonstration versions are not refundable)
- You can provide us with identifiable information from your order (including, but not limited to: order number and last 4 digits of credit card number used for purchase).
- Refunds are made only to the credit card which was used for the purchase
- You destroy all copies of the software upon refund.
Since our software and licesnes are not tangible goods that you can return for credit, all refunds require a signed Declaration of Software Removal & License Destruction.
To request a refund, click here for the declaration and return request form.
|